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Watches with metal bracelets often need adjusting to fit your wrist. If you specify your wrist size when ordering your watch we will happily adjust the bracelet for you free of charge before sending the watch to you. Would you like to learn more about our free bracelet adjustment service? Please visit our information page.
On the product list page, below the products is indicated whether or not a product is in stock. Stock location The exact location of the product is indicated on the product page if the product is not in stock at our central warehouse, but for instance at one of our shops. To learn more about our stock statuses, please continue reading at our information page.
If you are located outside of the EU, there is no free return label available. Please make sure you print the recommanded CN 22 or CN 23 form, and secure it on the outside of your return parcel. So the custom can identify the content easily and delays are prevented. In case you have received a wrong or damaged product, please contact our customer service department as soon as possible!
When you have seen a nice watch or watch band, but it is not in stock, you can put the product on the wish list. You will be forwarded to a page, where you can leave your name and email address. When the product is in stock again, you will receive an e-mail. Through the link in that email, you can go to the product and then decide whether you would like to purchase it. Would you like to learn more about our wishlists? Please visit the following information page.